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(The Art of Marketing)Building Customer Loyalty
The Art of Marketing
Last month I covered the topic of promoting your business in a 21st-century way. This month I’ll move over to another topic—building customer loyalty.
It is rare that a business can survive without loyal repeat customers. Loyal customers are certainly your most valuable asset. If you can build ... (Read More)
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(Issue Story)Seeking Information about “Old-School Dealer” Mrs. Walter S. Sands
The photograph, inscribed “Mrs. Sands,” is rubber stamped on the back “photo by/ P.A. Beaudoin/ St. Augustine, Fla.” Several times in the inventory books is the notation “Just back from Florida.”
Mrs. Sands?
Mr. Sands?
Page from one of the inventory books.
Included with the books and booth photo was this group shot inscribed ... (Read More)
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(Issue Story)Letter from London
Ian McKay, <[email protected]>
Lots and lots of good things fill my pending files and will continue to feature in these reports even when the new season sales get up and running. Two of the London summer highlights, a Rysbrack bust of Franklin and a Gilbert Stuart portrait of a Mohawk chief, ... (Read More)
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(Auction Law and Ethics)The Next Question
Auction Law & Ethics
The University of Alabama Crimson Tide has a well-earned reputation for its large and rabid fan base. We sometimes travel to football games where Bama is the visiting team and find that those wearing crimson and white far outnumber the home team’s fans. Alabama is important to ... (Read More)
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(Fragment)New Museum for Red Wing Pottery
A new museum has opened in the Mississippi River town of Red Wing, Minnesota. Its creation comes from the efforts of the Red Wing Collectors Society Foundation and the more than 100 volunteers who donated nearly 10,000 hours of time and expertise to the vast project. A large number of ... (Read More)
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(Issue Story)Phil Warish, Blue Farm Antiques, Franklin, New York
Phil Warish.
Phil Warish’s new shop on Main Street in Franklin, New York.
A view in Warish’s new shop in Franklin, New York.
A weathered marble bust of Napoleon, $1200. “It’s a lot more interesting because of its flaws instead of being hindered by them,” Warish remarked. It originally lacked a base, so ... (Read More)
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(Computer Article)Loyalty Software
A demonstration e-mail newsletter created in LoyaltyABC.com Preferred Customer Club Marketing System.
Computer Column #310
John P. Reid, [email protected]
There are several short topics this month.
Loyal Customers
The August 2014 edition of this column mentioned two antiques mall accounting computer programs that originated in the 1980s and are still going strong. Many other good ... (Read More)
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(Book Review)Books Received
Books Received
by M.A.D. Staff
These are brief reviews of books recently sent to us. We have included ordering information for publishers that accept mail, phone, or on-line orders. For other publishers, your local bookstore or mail-order house is the place to look.
“I Am Busy Drawing Pictures”: The Civil War Art and ... (Read More)
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(Show)Rustic Antiques in New York
Dealers Jon Magoun of South Paris, Maine, and Bob Ross of Florence, Massachusetts, with Magoun’s dome-topped trunk, which sold for $1250.
Bob Ross had this Old Town canoe with sail priced at $3800.
John Provo Rustic Antiques, Plymouth, Minnesota, had Old Hickory table lamps priced at $795 a pair. Adirondack ... (Read More)
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(Auction)Neal's September Sale: A Preview of Coming Attractions
The top lot by far was one of Charles Giroux’s rare Louisiana landscapes, a 24" x 34" bayou scene with a Creole cottage, which brought $155,350 (est. $40,000/60,000). Other works by the French-born artist, active in New Orleans 1868-85, are a related 1860 view of a bayou plantation at the ... (Read More)
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